Contract Process

Response Process during a Security Accident

(1) Intrusion related system logs are transmitted from security equipment to Site Server.
(2) Warning messages and calls for in-charge are forwarded according to the methods specified in Site Server.
(3) Intrusion related logs are transmitted from Site Server to Center Server.
(4-1) Warning messages and calls for in-charge are forwarded to console connected to Center Server and situation panel according to the methods specified in log transmitting Center Server.
(4-2) System intrusion is recognized by such methods as situation panel, console, and call.
(5-1) CERT team notified of intrusion.
(5-2) Accident occurrence reported to Security Manager.
(5-3) Recognition status for site Security Manager is verified. In case of Security Manager's absence, the person in charge of the site shall be notified for necessary actions.
(6-1) Upon receipt of the notification, the Security Manager should, when necessary, cooperate with other related organizations.
(6-2) CERT team grasps the causes of the problem and takes necessary actions to the affected system using remote methods.
(6-3) Person in charge of site security checks the affected system, takes necessary action, or contacts the manager of the system being affected for action. In case of in-charge's absence, emergency communication network should be operated accordingly.
(7) Accident handling and completion reporting